Planning for Impact: Design Thinking in Integrated Crisis Management
Learn human-centered design thinking in emergency management.
Trusted By


Learn from our Instructor
Rick M. Fernandez
Humanitarian Affairs Fellow
National Center for Urban Operations (NCUO)
Rick M. Fernandez is a humanitarian strategist with global field experience and deep expertise in crisis planning, emergency management, and social impact innovation. He has worked with organizations like SPIN Global, PYXERA Global, and Nonviolent Peaceforce—bridging public, private, and nonprofit sectors to design solutions for complex emergencies. From South Sudan to New York City, Rick brings real-world insight into how communities can build resilience in the face of disaster.
Solve Complex Crises with Human-Centered Innovation
Learn to design adaptive responses to emergencies using design thinking principles. This course provides practical tools for solving real-world problems in high-stakes environments.
Through the five core phases of design thinking, you'll discover effective ways to plan, collaborate, and create impact. Learn to engage stakeholders and develop solutions that address crisis-affected populations' needs.
See how professionals across emergency management, development, humanitarian aid, and military sectors apply these principles to create agile responses to complex urban and global emergencies.

Course Highlights and Learning
- Outline the history and key phases of design thinking for crisis response.
- Use real case studies to see how it's applied in emergency, humanitarian, development, and military settings.
- Understand the value and challenges of cross-sector planning in complex environments.
- Explore how to bring design thinking into crisis management frameworks to boost collaboration and impact.
Topics Covered
Module 1: Introduction to Design Thinking
Module 2: Applying Design Thinking in Planning Processes
Module 3: The Imperative for Integrated Planning
Module 4: Design Thinking in Integrated Crisis Management Planning
Module 5: FAQ Session
Hear what our students are saying about our courses
Our students range from public to private sector, and from major tech companies to government agencies.
Earn CEUs through IACET-accredited courses
Achieve professional growth and earn CEUs efficiently with Crisis Lab's IACET-compliant courses.
The International Association for Continuing Education and Training (IACET) is a globally recognized accreditation body ensuring the highest standards in continuing education. Crisis Lab is proud to have achieved IACET accreditation as a testament to our commitment to strict educational standards. We make sure that you're not just getting CEU's, but also getting the quality and effectiveness you deserve.

Explore Our Development Paths
Purchase Individual Course
$49
Planning for Impact: Design Thinking in Integrated Crisis Management
Learn human-centered design thinking to develop tailored emergency management and humanitarian services for crisis-affected populations through collaborative planning approaches
- Official Crisis Lab Certificate & 0.5 IACET CEUs
- Self-Paced Video Lectures & Readings
- Expertise in Risk, Resilience & Response
- Multi-Modal Materials (audio summaries & downloadable PDFs)
- Expert Email Support for course guidance
- Ongoing Case Study & Best Practice Updates
Starts at
$850
NATO CMDR Certification
NATO-approved crisis management certification.
- Official NATO COE Certificate issued from Sofia, Bulgaria
- Global Recognition in crisis management and disaster response
- 5 IACET-Accredited CEUs to bolster your professional profile
- Scenario-Based Assessment for practical mastery
- Career Advantage in emergency management, security, and resilience roles
- Ongoing Updates with new case studies and best practices
Coming Soon
The Forum at Crisis Lab
Elevate your professional impact with a real-time peer network and expert insights
- Monthly strategic briefings and small-group peer circles
- Cross-sector network of senior leaders (public, private, NGO, policy)
- Co-create advisory briefs and best-practice frameworks
- Virtual-first access with optional in-person events
- Unlock $5K+ in Crisis Lab’s premium course library
- Ongoing mentorship from global subject-matter experts
- Exclusive community shaping next-gen crisis management
Planning for Impact: Design Thinking in Integrated Crisis Management
Learn human-centered design thinking to develop tailored emergency management and humanitarian services for crisis-affected populations through collaborative planning approaches